The quality of a move is just as crucial as the payment affiliated with it, if not more. You should think before you drop off your items to the care of Little Rock movers who aren’t tracking how sufficient their processes are. That’s a recipe for disaster and increases the chance of your goods being banged up throughout transit. Here at A-1 Freeman Moving Group, we’ve got a big weight on confirming we present our customers with the
best Little Rock moving experience they can conceivably have throughout an already chaotic time.
We achieve this by way of our Quality Assurance Program. A sizable part of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we give out to each of our clients so that we can get a good idea of how capably we performed all through our methods. It has questions that cover each step in the process leading off with the first sales call all the way till the final delivery. This allows us to receive feedback directly from the folks whose opinion matters the most, our customers!
We track all of these answers in an effort to paint a all-inclusive picture of how we’re doing. If we see that there’s an area that’s having some struggles, we’ll be able to modify our method and squash the issue for the future. By regularly improving our processes, we’re able to stay on top of the food chain when it comes to giving consistent, first-rate customer service each and every time.
So when it comes to
long distance moves,
local moves, or any other moving requirements you have, make sure you’re partnering with a professional moving company that has a solid plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely
free moving estimate.
Request a free quote
